Frequently Asked Questions
Expert answers for your plumbing, HVAC, and electrical needs.
What is the typical shipping time for replacement parts?
Most in-stock plumbing and electrical components are processed within 24 hours and delivered via standard ground shipping within 3 to 5 business days.
Do you offer warranties on installed HVAC systems?
Yes, all new air conditioning and heating systems come with a manufacturer's warranty, supplemented by our Allied 1-year labor guarantee on all professional installations.
What is your return policy for unused fixtures?
Unused and uninstalled items in their original packaging can be returned within 30 days of purchase for a full refund, minus any applicable restocking fees.
Are your technicians licensed and insured?
Absolutely. Every member of our service team is fully licensed, bonded, and insured to ensure your home repairs meet all local safety codes and regulations.
Can I schedule a service appointment online?
Yes, you can use our real-time booking portal to select a date and time that works for you, or call our 24/7 emergency line for urgent repairs.
What payment methods do you accept for major home upgrades?
We accept all major credit cards, bank transfers, and offer flexible financing options for larger projects like full home repiping or electrical panel upgrades.